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Communications Hub — My Rental Spot
💬 Property Manager Feature

Communications Hub

Centralized messaging for property managers and tenants. Broadcast announcements, use message templates, and keep a complete communication history all in one place.

BroadcastMulti-Property Messages
TemplatesPre-Built Messages
HistoryFull Message Log
Spot with megaphone

Streamline Tenant Communications

Send announcements, reminders, and individual messages to tenants across your entire portfolio from one centralized hub

📢

Broadcast Announcements

Send messages to all tenants across multiple properties at once. Perfect for building-wide notices, rent reminders, and community updates.

📝

Message Templates

Pre-built templates for common scenarios: late rent notices, lease renewals, maintenance updates. Save time with professional, ready-to-send messages.

👤

Individual Messaging

Send private messages to specific tenants for personal matters. Select from a searchable dropdown of all tenants across your properties.

📊

Message History

Complete log of all sent messages with recipient counts, property info, message type, and dates. Filter by property to find any communication.

🏢

Multi-Property Support

Filter messages by property, send to specific buildings, or broadcast to your entire portfolio. Manage all properties from one dashboard.

💬

Tenant Inbox

Tenants see all messages in an organized inbox with categories like billing, maintenance, and announcements. They can reply directly to you.

Renter Inbox

What tenants see when they access the Communications Hub

Communications Hub

2
Oakwood Properties Management2 hours ago
Important: Scheduled Maintenance - Water...
We wanted to inform you that there will be a scheduled water shutoff on Thursday, January 9th...
maintenanceimportant
Oakwood Properties Management
Yesterday
Reminder: Rent Payment Due January 5th
This is a friendly reminder that your rent payment for January is due on the 5th. You can make your...
billing
Oakwood Properties Management
Yesterday
Building Newsletter - January 2026
Welcome to the new year! We hope you had a wonderful holiday season. Here are some updates...
announcement
Oakwood Properties ManagementDec 30, 2025
Lease Renewal Notice
Your current lease agreement will expire on March 31, 2026. We would like to discuss your renewal options...
Oakwood Properties ManagementDec 28, 2025
Maintenance Request Update - Kitchen Sink
Your maintenance request (#4521) regarding the kitchen sink leak has been scheduled...
maintenance

Important: Scheduled Maintenance - Water Shutoff

👤 From: Oakwood Properties Management
📅 Jan 3, 2026 at 10:30 AM
🏠 742 Evergreen Terrace, Unit 2B

Dear Tenant,

We wanted to inform you that there will be a scheduled water shutoff on Thursday, January 9th from 9:00 AM to 12:00 PM to perform necessary plumbing repairs in the building.

During this time, please avoid using water-based appliances and plan accordingly. We recommend filling containers with water beforehand if needed.

We apologize for any inconvenience this may cause and appreciate your cooperation.

If you have any questions or concerns, please don't hesitate to reach out.

Best regards,
Oakwood Properties Management Team

Property Manager Dashboard

Message history with filtering by property and message type

Communications Hub

Inbox
📨 All Messages
47
📤 Sent
32
Important
8
Filter by Property
All Properties
12 properties
742 Evergreen Terrace
8 units · Springfield
123 Main Street
12 units · Downtown
456 Oak Avenue
6 units · Westside
789 Pine Boulevard
15 units · Northridge

Message History

SubjectRecipientsPropertyTypeDate Sent
Scheduled Maintenance - Water Shutoff8 tenants742 Evergreen TerraceAnnouncementJan 3, 2026
Rent Payment Reminder - January 202641 tenantsAll PropertiesTemplateJan 2, 2026
Building Newsletter - January 20268 tenants742 Evergreen TerraceAnnouncementJan 2, 2026
Lease Renewal InformationSarah Johnson742 Evergreen TerraceIndividualDec 30, 2025
Holiday Office Hours41 tenantsAll PropertiesAnnouncementDec 20, 2025
Parking Lot Resurfacing Notice12 tenants123 Main StreetAnnouncementDec 18, 2025
Rent Increase NoticeMichael Chen456 Oak AvenueTemplateDec 15, 2025

New Message — Broadcast Mode

Send messages to multiple properties and tenants at once

New Message

Late Rent Notice

Payment reminder for overdue rent

Lease Renewal

Lease expiration and renewal options

Maintenance Notice

Scheduled maintenance updates

Custom Message

Start from scratch

742 Evergreen Terrace
8 active tenants
123 Main Street
12 active tenants
456 Oak Avenue
6 active tenants
1 property selected · 8 tenants will receive this message

New Message — Individual Mode

Send a private message to a specific tenant

New Message

Late Rent Notice

Payment reminder for overdue rent

Lease Renewal

Lease expiration and renewal options

Maintenance Notice

Scheduled maintenance updates

Select a tenant...
Select a tenant...
Sarah Johnson — 742 Evergreen Terrace, Unit 2B
Michael Chen — 742 Evergreen Terrace, Unit 3A
Emily Davis — 742 Evergreen Terrace, Unit 1C
James Wilson — 123 Main Street, Unit 405
Lisa Anderson — 123 Main Street, Unit 201

Everything You Need to Communicate

Detailed breakdown of every messaging capability

📢 Broadcast Messaging

Send announcements to all tenants across multiple properties with a single click. Perfect for building-wide notices, rent reminders, holiday schedules, and community updates.

  • Select multiple properties at once
  • Expand properties to select specific tenants
  • "Select All Properties" quick action
  • Real-time recipient count
  • Preview before sending
  • Track delivery status
  • Message history by property
  • Filter by message type
  • Search sent messages
  • Resend to new tenants

📝 Message Templates

Pre-built templates for common scenarios save time and ensure professional, consistent communication. Templates include placeholder variables that auto-fill with tenant and property data.

  • Late Rent Notice — Payment reminders
  • Lease Renewal — Expiration notices
  • Maintenance Notice — Scheduled updates
  • Custom Message — Start from scratch
  • Variable placeholders: [MONTH], [DUE_DATE]
  • Amount variables: $[AMOUNT], $[LATE_FEE]
  • Property and tenant auto-fill
  • Edit templates before sending
  • Create custom templates
  • Save drafts for later

📬 Tenant Inbox

Tenants see all messages in an organized inbox with clear categorization. Unread messages are highlighted, important messages are flagged, and everything is searchable.

  • All, Unread, Important filter tabs
  • Unread count badge in header
  • Blue dot for unread messages
  • Category tags: billing, maintenance, announcement
  • Important tag for urgent messages
  • Search messages by keyword
  • Property badge shows unit info
  • Full message detail view
  • Reply to Message button
  • Date and time stamps

Frequently Asked Questions

Click "+ New Message", select "Broadcast" mode, then check the properties you want to include. You can use "Select All Properties" to message your entire portfolio at once. The system shows a real-time count so you know exactly how many tenants will receive the message.
My Rental Spot includes three pre-built templates: Late Rent Notice, Lease Renewal, and Maintenance Notice. Each template includes placeholder variables like [MONTH], [DUE_DATE], $[AMOUNT] that you can customize before sending. You can also create Custom Messages from scratch.
Yes! Switch to "Individual Tenant" mode in the New Message dialog. A searchable dropdown shows all tenants with their name, property, and unit number. Select the tenant and compose your private message.
Tenants access the Communications Hub from their dashboard where they see an organized inbox. Unread messages show a blue dot and the header displays an unread count. Messages are categorized with tags like billing, maintenance, or announcement. Tenants can filter, search, and reply to any message directly.
Yes! The Property Manager dashboard has a "Filter by Property" sidebar with checkboxes for each property. Select specific properties to filter the Message History table, or check "All Properties" to see everything. Each message shows which property it was sent to and the number of recipients.
Yes! The Communications Hub integrates with rent collection (payment reminders), maintenance management (repair updates), and digital leases (renewal notices). Templates are pre-configured for each scenario, and you can link directly to related features from any message.
✓ Free Forever · ✓ Unlimited Messages · ✓ All Properties

Streamline Tenant Communications

Broadcast announcements, use templates, and track every message — all from one centralized hub.

No credit card required · Free for landlords · Unlimited properties