A leasing assistant that answers your existing number around the clock, handles the listing questions, captures the caller as a lead in your CRM, and hands the call to you the moment someone asks for a person.
Most prospects call once. If it rings out, they call the next listing. The receptionist picks up instead, and does the four things a good front desk does.
Rent, availability date, bedrooms, pets, parking, deposit — pulled from the listing in My Rental Spot, so it never quotes something you didn't publish.
The caller's name and number land in Leads, and every call's recording and transcript are saved in your call log. No sticky notes, no voicemail to replay.
Ask for a person, mention an emergency, or ask something it can't answer — the call transfers to you, and the transcript is saved to your call log.
Nothing about your business line changes. You dial one short code on the phone you already have and your carrier forwards calls to the assistant. Dial another and it stops. Your number, your carrier, your contract — untouched.
Search for a US number by area code. It stays yours for as long as you keep the plan.
Pick your carrier, dial the code we show you, and place a test call. That's the whole install.
Every call shows up in Leads with a recording, a transcript and what the caller asked for. Handoffs text you live.
We'd rather you trust it than be impressed by it. These aren't settings — they're not switchable, by you or by us.
Every call opens with a disclosure that the caller is speaking to an automated assistant and that the call is recorded. Some states require callers to be told a call is recorded, and it is the honest thing to do everywhere.
"I smell gas." "Water is coming through the ceiling." The moment a caller describes an emergency, the assistant stops and transfers to a human. It never takes a message for one.
Ask to speak to someone, or say something it can't understand twice, and it hands the call off rather than guessing. Same script for every caller, every time — that's the fair-housing line and it holds.
Minutes are counted per call and rounded up to the next minute. Cancel any time.
Prices in USD, billed monthly to your My Rental Spot account. Carrier charges for forwarded calls are between you and your carrier.
Entry-level plan from each provider, as published on their own pricing page. We compare price and setup only — not quality.
| Service | Who answers | Entry plan | Past the allowance | Your number | Source |
|---|---|---|---|---|---|
| My Rental Spot AI Receptionist | AI · discloses itself | $19/mo · 150 min | $0.20/min | Forward — no porting | This page |
| Ruby | Human receptionists | $250/mo · 50 min | Not published | Forward | ruby.com/pricing |
| Smith.ai | Human receptionists | $300/mo · 30 calls | $11.50/call | Port (free) or new number | smith.ai/pricing |
| AnswerConnect | Human receptionists | $350/mo · 200 min + $49.99 setup | $2.50/min | Forward | answerconnect.com pricing guide |
| PATLive | Human receptionists | $99/mo · 50 min | $2.29/min | Forward or port | patlive.com/pricing |
| EliseAI · Colleen AI · ResMate | AI leasing assistants | Not published — quote only, priced per unit | Not published | Varies | Vendor sites (no public pricing) |
Pricing checked September 14, 2026 on each provider's own pricing page or published pricing guide; entry-level plan shown, taxes and fees excluded. Plans and prices change — check the linked source before deciding. The AI leasing assistants listed are built for multifamily portfolios and sell by quote; we make no claim about how any other service performs.
Yes, every time — it says so in the first sentence, along with the recording notice. We think that's the right call and it's the law in several states. Callers who want a person just ask, and get one.
The assistant stops and transfers immediately. It does not take a message, ask qualifying questions, or try to help. Gas, fire, flooding, no heat in winter, someone hurt — all of it goes to a human, straight away.
It is built for leasing questions. A caller can ask for a person at any time, and anything that sounds urgent is treated as an emergency (see above). Tenants file maintenance requests in My Rental Spot.
It runs the same script for every caller and only repeats what's published on your listing. It never asks about family status, disability, national origin or any protected class, and it hands off rather than guessing when it can't understand someone. Every call is recorded and transcribed, so you can audit it.
You keep answering calls at the per-minute rate for your plan ($0.20 on Starter, $0.15 on Pro). You can also set a monthly cap on the number of calls; once it is reached, callers are asked to call back later.
Dial the off code on your phone. That's it — your line rings you again, and you can turn it back on the same way. Nothing in your account changes.
Free My Rental Spot account, add the receptionist when you're ready, turn it off any time.
Get Started Free →