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Maintenance Photo Uploads β€” My Rental Spot
πŸ“Έ Renter Feature

Show the Issue Clearly

Upload photos with your maintenance requests. Help your property manager understand the problem before they arrive β€” so it gets fixed faster.

10 PhotosPer Request
10MBMax Per File
FreeAlways
Spot with camera and hard hat

Easy Photo Uploads

Add photos from your phone or computer in seconds

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Upload from Phone

Take a photo with your phone and upload it instantly β€” no app needed.

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Upload from Computer

Drag and drop files or browse to select images from your device.

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Take Photo Directly

Use your device camera to capture and upload in one step.

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Multiple Photos

Upload up to 10 photos per request to show different angles.

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Auto Compression

Photos are automatically optimized for fast upload and viewing.

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Secure Storage

Your photos are stored securely and only visible to authorized users.

How It Works

Four simple steps to document any issue

1

Capture

Take a photo of the issue with your phone

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2

Upload

Drag and drop or tap to select photos

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3

Review

Preview and remove any unwanted images

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4

Submit

Photos are attached to your maintenance request

Upload & Preview Photos

Simple drag-and-drop interface for adding images to maintenance requests

πŸ“Έ Add Photos

Upload photos to help describe the issue

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Drop photos here or click to browse
PNG, JPG, HEIC up to 10MB each
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Take Photo
Use camera
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Photo Library
Choose existing
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βœ“ Uploaded
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βœ“ Uploaded
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File Requirements
βœ“Up to 10 photos
βœ“10MB max per file
βœ“JPG, PNG, HEIC
βœ“Auto-compressed

Benefits of Photo Uploads

A picture is worth a thousand words

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Faster Repairs

Maintenance teams can see the issue before they arrive and bring the right tools and parts the first time.

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Clear Communication

No more struggling to describe problems in words. Show exactly what's wrong with a photo.

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Documentation

Photos create a record of the issue's condition when reported β€” useful for tracking and reference.

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Save Time

Skip the back-and-forth questions. Property managers can assess urgency and plan repairs immediately.

When to Add Photos

Photos are especially helpful for these types of issues

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Leaks & Water Damage

Show the source, spread, and severity of water issues

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Broken Items

Document appliance issues, broken fixtures, or damage

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Pest Problems

Capture evidence of pests to help identify the issue

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Tips for Better Photos
1
Good Lighting

Turn on lights or use flash to clearly show the issue

2
Multiple Angles

Take wide shots and close-ups to show context and detail

3
Show Scale

Include a common object to show the size of the problem

4
Focus on the Problem

Make sure the actual issue is clear and in focus

Complete Photo Upload Capabilities

Everything included with maintenance photo uploads

πŸ“± Mobile & Desktop Uploads

Upload photos from any device β€” phone, tablet, or computer. The interface adapts to your screen and makes it easy to capture or select images.

  • Drag-and-drop from desktop browsers
  • Direct camera capture on mobile
  • Photo library selection on all devices
  • Supports JPG, PNG, and HEIC formats
  • Up to 10 photos per maintenance request
  • 10MB maximum file size per photo
  • Automatic image compression
  • Upload progress indicator
  • Remove photos before submitting
  • Preview photos in full gallery view

πŸ“· Photo Gallery & Viewing

Once uploaded, photos are organized in a gallery view accessible to both tenants and property managers. Navigate between photos and view details.

  • Full-size photo viewer with navigation
  • Thumbnail strip for quick browsing
  • File details: name, size, dimensions
  • Upload timestamp for each photo
  • Zoom and pan on full-size images
  • Photo count badge per request
  • Secure access β€” authorized users only
  • Photos linked to maintenance timeline
  • Download individual photos
  • Photo evidence for move-in/move-out

πŸ”§ Integration with Maintenance

Photos are seamlessly integrated into the maintenance request workflow, providing visual context at every stage from submission to resolution.

  • Photos attached to request automatically
  • Visible in property manager dashboard
  • Helps assess urgency and priority
  • Reduces back-and-forth communication
  • Maintenance crew sees photos before arriving
  • Before/after documentation capability
  • Photo history preserved in request log
  • Works with all maintenance categories
  • No separate app or login required
  • Instant upload β€” no processing delays

Frequently Asked Questions

You can upload up to 10 photos per maintenance request. Each photo can be up to 10MB in size. We support JPG, PNG, and HEIC formats.
We support JPG, PNG, and HEIC image formats. HEIC is the default format for iPhone photos, so you can upload directly from your camera roll without converting. Photos are automatically compressed for optimal quality and fast loading.
Yes! On mobile devices, you can tap "Take Photo" to open your camera directly from the upload screen. On desktop, you can use the "Photo Library" option to browse and select photos from your computer.
Your uploaded photos are only visible to you and your property manager. They are securely stored and linked to your specific maintenance request. No other tenants or unauthorized users can access your photos.
Yes, you can remove photos before submitting your maintenance request by clicking the "Γ—" button on each photo thumbnail. Once submitted, you can still add more photos but cannot remove previously submitted ones.
Absolutely! Photos help property managers assess the issue quickly without needing follow-up questions. Maintenance crews can see the problem before arriving and bring the right tools and parts, which often means the issue gets resolved in a single visit.
βœ“ Free Forever Β· βœ“ Up to 10 Photos Β· βœ“ All Devices

Show the Issue, Get It Fixed

Upload photos with your maintenance requests for faster, better repairs.

No credit card required Β· Free for renters Β· Works on any device