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💬 Owner Portal

Owner
Communication

Message your property manager, discuss maintenance decisions, review property performance, and keep a complete record of all conversations.

Message Your PM

Direct, documented communication with your property manager.

1

Go to Messages

Click Messages in the sidebar or "Message PM" from the dashboard. Your PM's contact card shows their name, role, and response time.

2

Write Your Message

Type your question or request. Attach documents, photos, or files if needed. Reference specific properties or units for clarity.

3

Send & Get Notified

Click "Send". Your PM is notified by email and push. You'll receive a notification when they reply.

Messaging Interface

Professional communication with full conversation history.

myrentalspot.com/owner/messages
JM
John Martinez
Property Manager · Avg response: 2 hours
Hi John, I noticed the plumbing repair in Unit 3C was $450. Can you share the vendor invoice? Also, should we consider replacing the pipes to avoid recurring issues?
You · Yesterday 3:30 PM
JM
Hi Robert! I've attached the invoice from ABC Plumbing. The pipes in 3C are original — I'd recommend budgeting for a full repipe. I can get quotes if you'd like. Estimated $3,500–$5,000.
John · Yesterday 5:45 PM
📄 ABC_Plumbing_Invoice_3C.pdf
Please get quotes. Let's plan for this spring when the tenant's lease renews.
You · Today 9:15 AM
Type a message...
📎
Send
Owner Messaging — multi-day conversation with file attachment and capital planning discussion

Common Owner Conversations

When and what to discuss with your PM.

🔧

Maintenance Decisions

Approve large repairs, discuss repair vs. replace options, review vendor quotes, and plan capital improvements.

💰

Financial Questions

Ask about statement line items, discuss expense variances, review payout timing, and plan budgets.

📋

Lease & Tenant

Discuss renewal terms, rent increase strategies, vacancy plans, and tenant issues that need your input.

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Strategy & Performance

Review property performance, discuss market comparisons, plan improvements, and set goals.

Owner Communication FAQ

About owner communication.

The Owner Portal is designed for owner-to-PM communication. Your PM handles all tenant interactions. If you need to relay something to a tenant, ask your PM.
Yes. All messages, attachments, and conversation threads are permanently saved and searchable. This creates a documented record of all decisions and approvals.
Yes. By default you receive email and push notifications for PM replies. Adjust preferences in Settings → Notifications.
Most owners expect a monthly update alongside their owner statement, plus a message whenever something needs a decision, such as a large repair, a vacancy, or a lease renewal. Agreeing on this rhythm early avoids surprises on both sides.
Name the property and unit, describe the issue, and attach any photos or vendor quotes you have. Clear details help your property manager reply with an answer, a cost estimate, or a recommendation faster.
Portal messages are saved permanently and are searchable, so every approval and decision has a written record. That record settles questions later about what was agreed, when, and at what cost.

Stay Connected With Your PM

Direct messaging, file sharing, and documented conversation history.

myrentalspot.com