Privacy Notice
Effective Date: 08/01/2025
Welcome to My Rental Spot (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website or services (the “Service”). By accessing or using the Service, you consent to the practices described here.
We may collect the following categories of information:
Personal Information: Name, email address, phone number, postal address, date of birth, government-issued ID, and other identifiers you provide when registering or using our services.
Payment Information: When you make payments through our Service, we collect limited payment details. Full card data is processed by third-party payment providers (e.g., Stripe) and not stored on our servers.
Screening Information: Background, credit, and eviction data obtained from third-party providers (e.g., TransUnion) during tenant screening.
Usage Data: Information about how you interact with our Service, such as IP addresses, browser type, device type, pages visited, time spent, and access logs.
Cookies and Tracking Technologies: Cookies, pixels, and similar tools may track your browsing activity to improve functionality, security, and personalization.
We use information collected for purposes including:
Operating and improving the Service.
Processing applications, payments, and sending related notifications.
Conducting tenant screening and identity verification.
Personalizing content and user experience.
Detecting and preventing fraud, security risks, or illegal activity.
Complying with legal and regulatory obligations.
We may share your information in the following ways:
Service Providers: With third-party vendors (e.g., payment processors, identity verification providers, tenant screening agencies) who perform services on our behalf.
Other Users: Certain information may be shared between landlords, property managers, and tenants to facilitate applications, lease agreements, and payments.
Legal Compliance: We may disclose data to comply with law, subpoenas, court orders, regulatory requirements, or to protect our legal rights, property, and safety.
Business Transfers: If My Rental Spot is involved in a merger, acquisition, or asset sale, your information may be transferred.
Account Information: You may update or correct your account information at any time by logging in.
Cookies: You can manage or disable cookies in your browser settings.
Data Deletion: You may request deletion of your personal data as described in Section 10.
Access and Portability: Depending on your jurisdiction, you may have the right to request a copy of the data we hold about you.
We use reasonable technical, administrative, and physical safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection against unauthorized access.
Our Service is not directed to children under 13, and we do not knowingly collect data from them. If we learn a child under 13 has provided personal information, we will delete it. Parents may contact us to request removal.
We retain personal data only as long as necessary for the purposes outlined in this Policy, unless a longer retention period is required by law or for legitimate business needs (such as fraud prevention, dispute resolution, or enforcing agreements).
If you wish to delete your personal data, contact us at datadeletion@myrentalspot.com. Requests will be processed in compliance with applicable laws (e.g., CCPA, GDPR). Once deleted, some minimal records may be retained as required by law (e.g., payment history for tax purposes).
We comply with applicable data protection laws, including the California Consumer Privacy Act (CCPA/CPRA) and, where applicable, the EU General Data Protection Regulation (GDPR). Users may have rights to access, delete, correct, or restrict processing of their data.
If you access the Service from outside the United States, your information may be transferred to and stored on servers located in the U.S. By using the Service, you consent to this transfer.
We may update this Privacy Policy at any time. If material changes are made, we will notify you through the Service or by email. Continued use of the Service after changes become effective constitutes acceptance.
If you have questions, concerns, or requests about this Privacy Policy, contact us at:
Support: support@myrentalspot.com
Data Deletion: datadeletion@myrentalspot.com