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📋 Maintenance

Work Orders
Step-by-Step Guide

Create, assign, track, and complete work orders for maintenance tasks. Link to requests, assign vendors, log costs, and build a complete repair history.

Create a Work Order

Work orders can be created from a maintenance request or standalone.

1

Initiate the Work Order

From a maintenance request, click "Create Work Order". Or go to Maintenance → Work Orders → New for standalone orders (preventive maintenance, inspections).

2

Fill in Details

Enter the title, description, property/unit, category, and priority. If linked to a request, these auto-fill from the tenant's submission.

3

Assign a Vendor

Select a vendor from your saved list or add a new one. Set the scheduled date and time window. The vendor receives an email with all work order details.

4

Set Budget

Enter the estimated cost and optional not-to-exceed amount. Vendors can see the budget parameters you set.

5

Track Progress

Monitor the work order through stages: Created → Assigned → In Progress → Completed. Vendors can update status directly.

6

Close & Log Costs

When work is done, enter actual cost, completion notes, and photos. Attach the vendor invoice. The cost rolls into financial reports.

Work Order System

Create and track work orders with full cost and vendor management.

myrentalspot.com/maintenance/work-orders
Work Orders
2 Open 1 In Progress 15 Completed This Month
+ New Work Order
WO-2026-0087 · Shower Faucet Repair
Unit 2B · Linked to REQ-2026-0214 · Plumbing
Assigned
Vendor
ABC Plumbing
Scheduled
Feb 15, 9–11 AM
Est. Cost
$150–$250
Priority
⚡ Urgent
WO-2026-0086 · Dishwasher Drain Repair
Unit 5A · Linked to REQ-2026-0210 · Appliance
In Progress
Vendor
Dave's Appliance
Started
Feb 13
Est. Cost
$120
Priority
📋 Normal
WO-2026-0085 · Light Fixture Replacement
Unit 3C · Completed Feb 12 · Electrical
Completed
Vendor
Quick Electric
Completed
Feb 12
Final Cost
$85
Duration
1 day
Work Orders — status tracking, vendor details, cost estimates, and priority levels

Work Order Lifecycle

Every work order follows a clear progression.

📝

Created

Work order is generated with all details. Not yet assigned to a vendor.

👷

Assigned

Vendor is selected and notified. Scheduled date and budget are set.

🔧

In Progress

Vendor has started work. Status updates and notes can be added during this phase.

Completed

Work is done. Final cost, photos, and notes are logged. Invoice attached. Linked request is closed.

Common Questions

About work orders.

Yes. Vendors receive a link to view and update the work order. They can mark it in progress, add notes, upload completion photos, and submit their invoice.
Yes. Standalone work orders are perfect for preventive maintenance, property inspections, seasonal tasks, or owner-requested work.
Completed work order costs automatically appear in your expense reports and owner statements, categorized by maintenance type and property.
Yes. Create recurring work orders for scheduled maintenance: HVAC filter changes, pest control, landscaping, fire alarm testing, and more.

Organize Every Repair

Work orders, vendor management, and cost tracking — all in one place.

myrentalspot.com