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📊 Maintenance

Maintenance History
& Reporting

Review past maintenance requests, track response times, analyze costs by property and category, and identify recurring issues across your portfolio.

Access Maintenance Reports

Run reports on maintenance activity, costs, and performance.

1

Go to Maintenance Reports

Navigate to Maintenance → Reports or Financials → Reports → Maintenance for the full reporting dashboard.

2

Filter by Criteria

Filter by date range, property, unit, category, vendor, priority, or status. Combine multiple filters for specific analysis.

3

Review Metrics

See key metrics: total requests, average response time, average resolution time, total cost, and cost per unit.

4

Export Reports

Export as PDF, Excel, or CSV. Schedule recurring reports to auto-send weekly or monthly for ongoing tracking.

Maintenance Analytics

Data-driven insights into your maintenance operations.

myrentalspot.com/maintenance/reports
Maintenance Analytics — 2026 YTD
All Properties
📄 PDF
📊 Excel
Total Requests
47
Jan–Feb 2026
Avg Response
4.2 hrs
↓ 18% vs last period
Avg Resolution
2.8 days
↓ 12% vs last period
Total Cost
$6,840
↑ 5% vs last period
By Category
🚿Plumbing
14 requests
$2,450
❄️HVAC
8 requests
$1,890
🍳Appliance
10 requests
$1,200
Electrical
7 requests
$680
Highest Cost Units
Unit 3C — Riverside Apts
6 requests$1,950
Unit 1A — Riverside Apts
5 requests$1,420
Unit 5A — Riverside Apts
4 requests$980
Maintenance Analytics — KPIs, category breakdown, cost per unit, and trend data

Key Metrics Tracked

Understand your maintenance performance.

⏱️

Response Time

Time from tenant submission to PM acknowledgement. Industry benchmark: under 4 hours.

📅

Resolution Time

Time from submission to completion. Tracked by priority level. Emergency: same day. Normal: under 5 days.

💰

Cost per Unit

Total maintenance spend divided by units. Identifies high-cost units that may need capital improvements.

🔄

Recurring Issues

Flags units or systems with repeated requests. Helps justify replacing vs. repairing aging infrastructure.

Common Questions

About maintenance history and reporting.

Yes. Maintenance costs appear in owner statements automatically. You can also share detailed maintenance reports with owners from the Owner Portal.
All maintenance history is stored permanently from the date you start using the platform. There's no limit on historical data retention.
Yes. Filter reports by vendor to compare response times, completion rates, average costs, and tenant satisfaction across your vendors.
Yes. Set up weekly or monthly auto-reports that email to you or your team. Useful for tracking trends and keeping owners informed.

Data-Driven Maintenance

Track costs, response times, and recurring issues — make smarter decisions.

myrentalspot.com